Empire Life Facts and Financials

Our customers

We serve more than:

  • 448,000 individual customers 
  • 6,700 group employer customers, with 133,000 group life and health plan members
  • 750 group retirement plans

Our people

We have more than:

  • 750 employees across Canada
  • 550 employees at our corporate head office in Kingston, Ontario
  • 25,000 partnerships with professional financial advisors, brokers, managing general agents and group producers

Our financials

Here are our financials as of December 31, 2011:

Total assets including general and segregated funds: $10 billion
Net premium revenues from external customers: $758 million
Total investment income: $217 million
Total revenue: $1.6 billion
Policy dividends: $21 million
Net benefits and claims: $513 million

Strength of our capital base (MCCSR)

207% as at December 31, 2011

What is an MCCSR ratio?

A Minimum Continuing Capital and Surplus Requirements (MCCSR) ratio of 100% means that a company has adequate capital to meet obligations to its policyholders. The Office of the Superintendent of Financial Institutions (OSFI) requires life insurance companies to maintain an MCCSR ratio of at least 120% and expects them to have a target ratio of at least 150%.

Assuris

We are a member of Assuris, the organization that protects Canadian insurance policyholders from loss of benefits due to the financial failure or insolvency of a member company.

You can find out more by reading the Assuris brochure.

Financial update

Our quarterly Financial Update gives you a financial snapshot and current overview of Empire Life.

Annual Report

Read our 2011 Annual Report for more detailed financial information about Empire Life.