Privacy Policy

The protection of personal information is an integral part of doing business at The Empire Life Insurance Company ("Empire Life"). Protecting personal information is important to us and this policy sets out how we collect and manage personal information in a manner that protects the personal privacy of our clients, contractors and employees.

What is personal information?

"Personal information" means any factual or subjective information concerning an identifiable individual. Personal information may be collected concerning a variety of individuals with whom our company does business, including from group and individual insureds, beneficiaries, employees, contractors and brokers.

Personal information can be collected in a variety of forms, including written (such as correspondence and memoranda) as well as electronic communications and records, video or audio recordings and photographs.

Examples of personal information include information concerning an individual's name, age, sex, health, personal characteristics or personal and financial circumstances. Personal information can also include such things as identification numbers (such as SIN or employee numbers), banking and income information, employment records, credit records and medical information.

Personal information does not include the name, title or business address, telephone number or e-mail address of employees of an organization.

In respect of your privacy, everyone at Empire Life follows 10 privacy principles:

• Accountability 
• Identifying Purposes
• Consent
• Limiting Collection
• Limiting Use, Disclosure and Retention
• Accuracy
• Safeguards
• Openness
• Individual Access
• Providing Recourse

Respecting your privacy (.pdf 126 kb)
Accessing and amending your personal information