Empire Life Service for Independent Advisors

With Direct Service, independent advisors can contact Account Representatives and Underwriters and get real-time help with processing applications, underwriting, answering client questions and more. Account Representatives are available on weekdays from 8:30 a.m. to 8:00 p.m., Eastern Standard Time.* (Quebec and Atlantic Canada, 8:30 a.m. to 5:00 p.m., Eastern Time.)

Here’s what independent advisors say about our Direct Service

"I have had the greatest year in my 36 years in this business. I owe a tremendous amount of that success to the DST for the way you’ve handled things for me. There’s a slew of stories where you folks have gone to the wall for me and the policyholder; too many to mention, but very much appreciated."

"It’s nice to be able to talk directly to an underwriter, and the pleasant voices of my Direct Service Team make Empire Life my preference when thinking of which company’s product to offer my clients."

*Independent advisors can call or fax toll-free or send an e-mail.