Mon, 04/06/2015 - 09:12
We’re pleased to report that the transition to Express Scripts Canada has gone very smoothly overall, based on analysis of calls to our Customer Service Unit and plan member claims experience over the past six weeks. The overwhelming majority of people who received a new benefit card heard the call to ‘put it in your wallet’ and ‘remember to show it.’
Mon, 01/26/2015 - 09:11
More than 6000 Empire Life customers and their employees joined the Show My Card contest in its first week. The contest, with 58 great prizes including a $5000 grand prize gift card, aims to inject a little fun into January and remind employees to start using their new benefit cards when they fill a prescription starting February 1.
Tue, 09/16/2014 - 09:11
We’re delighted to announce that Empire Life has signed an agreement with Express Scripts Canada. Starting February 1, 2015, Express Scripts will be our partner in providing pharmacy benefit management services (a pharmacy benefit manager works behind-the-scenes to ensure electronic drug claims are adjudicated quickly and accurately at the pharmacy).
Mon, 05/19/2014 - 09:07
Thanks to everyone for participating in the “Be an eClaimer” contest. Launched in October 2013, the contest was designed to raise awareness of enhancements to the eClaims service. Prizes included 18 $100 gift cards and one grand prize gift card for $1000. The contest closed March 31, 2014. A full list of winners is posted eclaimscontest.ca.
Fri, 03/28/2014 - 09:02
March 31 at 11:59 p.m. eastern time is the last chance to enter the "Be an eClaimer" contest. The final monthly draw and the grand prize draw for the $1000 gift card will take place on April 1, 2014. The contest, which began in October, 2013, is designed to raise awareness of the Empire Life eClaims service and encourage employees to reduce paper claims as much as possible. It seems to be working. “Wow! I can't believe how easy the claim process is and how quickly I was paid. I love this system!” Empire Life has received lots of comments like this, since enhancing the eClaims service last summer. Customers and their employees, as well as advisors, have all had positive things to say. To read more comments and testimonials, and learn more about the eClaims contest, check out the contest micro site.