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Wellness & Mental Health

Provided by Teladoc®, eligible plan members and their eligible dependents have 24/7 virtual access to licensed physicians, ensuring timely access to healthcare when needed. Teladoc® can treat a range of non-emergent conditions by phone or video and provides prescriptions if medically necessary - (physicians will not prescribe any narcotics, controlled substances).

Plan members with health benefits can set up their profile with Teladoc® in one of three ways:

  • Download the Teladoc telemedicine app
  • Visit teladoc.ca
  • Call 1-888-983-5236

 

Disclaimer:
Representations about Teladoc are those of Teladoc Health Inc., and not Empire Life. Teladoc and Teladoc physicians are independent contractors and are not agents of Empire Life. All representations about the services of Best Doctors are those of Best Doctors, Inc. and not The Empire Life Insurance Company. Best Doctors® and related trademarks shown are trademarks of Best Doctors, Inc. Best Doctors is part of Teladoc Health Inc. Representations about Best Doctors services are those of Teladoc Health Inc., and not Empire Life. Policies are issued by Empire Life.

©2021 Teladoc Health, Inc. All rights reserved. Teladoc and the Teladoc logo are trademarks of Teladoc Health, Inc., and may not be used without written permission.

Teladoc Medical Experts provides access to world-class physicians to help navigate our complex healthcare system and help members get the right diagnosis and treatment plan based on their medical condition.

To use this service, contact Teladoc at 1-877-419-2378 or online via teladoc.ca

Disclaimer:
Representations about Teladoc are those of Teladoc Health Inc., and not Empire Life. Teladoc and Teladoc physicians are independent contractors and are not agents of Empire Life. All representations about the services of Teladoc are those of Teladoc Health, Inc. and not The Empire Life Insurance Company. Policies are issued by Empire Life.

©2021 Teladoc Health, Inc. All rights reserved. Teladoc and the Teladoc logo are trademarks of Teladoc Health, Inc., and may not be used without written permission

Challenges with mental health continue to be a top concern for many Canadians. Mental Health Navigator is available to eligible Empire Life plan members and their eligible dependents as part of their extended health benefits coverage. This virtual service provides expert mental health guidance, diagnosis and treatment recommendations.

To use this service, contact Teladoc at 1-877-419-2378 or online via teladoc.ca

Disclaimer:
Mental Health Navigator is available to plan members and their dependants who have extended health benefits with Empire Life. You must be 18 years of age to use this service. Representations about Teladoc are those of Teladoc Health Inc., and not Empire Life. ©2021 Teladoc Health, Inc. All rights reserved. Teladoc and the Teladoc logo are trademarks of Teladoc Health, Inc., and may not be used without written permission.

Empire Life's AssistNow® EAP program provided by HumanaCare delivers meaningful, confidential support 24/7 in 150 languages. Support is available in person, by phone or online, and is provided by counsellors who have a master's degree and years of clinical experience.

While counselling is the core of our EAP program, HumanaCare offers additional services to help members and their families.

  • Work-life services - quick consultation with financial, legal, nutritional coaches
  • Life coaching
  • Trauma response
  • Crisis management
  • Child and elder care referral service
  • Health coaching
  • Aware mindfulness program
  • OnCallogic cancer support