Empire Life announced today that it is introducing a new expat benefit for customers with employees on short-term assignment outside of Canada. The new benefit is called International Business Travel Medical. It provides coverage to employees and their dependants for emergency medical care and urgent care, while they are working abroad on short term assignments. International Business Travel Medical, or IBTM for short, is part of the Voyageur Global Benefits portfolio, administered by MetLife.
IBTM offers a range of coverage options, so business leaders can customize the benefit to meet their needs. The benefit is also portable, which means employees can maintain the same benefit in every country they are travelling to. Business travelers can speak to a customer service representative 24/7 to receive a range of services—including emergency evacuation and emergency legal assistance to help with lost or stolen documents and luggage.
Empire Life is also launching Voyageur Global Benefits in Quebec. Voyageur Global Benefits offers world-class benefits for Canadians working abroad and features the MetLife Regional Service Centre model. Located in key areas around the world, the Centres help members access local resources while on assignment. Experienced staff provide local expertise and understanding of regional differences, making it easier to obtain quality medical care, arrange payment for services, and receive local support.
“We’re delighted to be working with MetLife, launching International Business Travel Medical across Canada and introducing our full suite of expat benefits to the Quebec market,” said Steve Pong, Senior Vice-President, Group Solutions at Empire Life. “With nearly 60 years in the market, MetLife has vast experience when it comes to expatriate benefits. They administer the employee benefits of thousands of expatriates around the world. They have the breadth and depth of experience required to deliver the service excellence that both of our organizations are known for.”