In our drive to be Canada's most convenient insurance company, we are improving our Customer Service Lines.
Based on your feedback we are happy to announce that we will be providing a telephone line dedicated to Advisors, MGAs and National Accounts. This dedicated telephone number will offer quick access for insurance and investments questions without having to navigate a complicated phone menu.
Starting January 7, 2019, the Advisor, MGA and National Accounts dedicated phone number is changing to 1 800 536-7683 and it will replace all other currently used numbers.
For our Customers, the phone number will remain the same 1 800 561-1268. The menu options on this line have also been simplified.
Please update your contact information; we look forward to serving you with the new telephone number.
Your patience is greatly appreciated during this transition. We are excited about these changes and are committed to providing you with excellent service.
Customer Service