Main Content

Empire Life adds Best Doctors services to group plans

News release / Communiqué de presse
Mon, 12/03/2018 - 11:01

KINGSTON, Ontario, Nov. 27, 2018 (GLOBE NEWSWIRE) -- The Empire Life Insurance Company (“Empire Life”) (TSX: EML.PR.A) will automatically include the Best Doctors suite of expert medical and care navigation services in its group benefit plans, starting December 1, 2018. Best Doctors services bring together top physicians worldwide—selected through ongoing peer-to-peer polling—to help employees navigate our complex health care system and improve health outcomes. Best Doctors is a service of Teladoc Health, a global leader in virtual care. 

Small and medium-sized businesses with extended health benefits provided by Empire Life will be eligible for five Best Doctors services:  

Expert Medical Opinion
A leading expert will perform an in-depth analysis of an employee’s medical data, including diagnostic imaging, test results and pathology samples when appropriate. Then they provide recommendations in a detailed, confidential report. Employees are invited to share the findings with their own doctor, should they choose.

Employees can get help searching for the right specialist. The FindBestDoc team researches options and provides employees with a comprehensive report to share with the treating physician, who can then make a referral.

If an employee needs to see a specialist outside of Canada, the FindBestCare team will search their global database of over 50,000 physicians in more than 450 specialties and subspecialties.

Best Doctors 360o A Member Advocate can help employees get the information they need on a variety of health topics, offering peace of mind that they’re making well-informed decisions about their health care.

Medical Records eSummaryTM
Up to three years of an employee’s medical history can be collected and delivered in a convenient, secure digital file. A medical expert reviews the records and provides a health alert summary, bringing any potential health concerns to the employee’s attention.

“We’re delighted to bring this outstanding service to our customers,” said Michael Perry, Vice President, Group Product and Marketing.“ Empire Life is on a mission to make group benefits simple, fast and easy for Canadians. By automatically including Best Doctors services in our group plans, we’re adding convenience and helping people get the right diagnosis, the right treatment and the peace of mind they deserve.”

“We’re honoured to partner with Empire Life,” said Robin Cooper, vice president, strategic relationships, Teladoc Health. “As forward-thinking Canadian employers and plan sponsors work to help their members navigate the health care system and get the medical answers they need, this suite of Best Doctors services will help connect members seamlessly to leading experts and the peace of mind that comes with the right guidance.”

About Empire Life

Established in 1923 and a subsidiary of E-L Financial Corporation Limited, Empire Life provides individual and group life and health insurance, investment and retirement products to Canadians. The company’s mission is to make it simple, fast and easy for Canadians to get the investment, insurance and group benefits coverage they need to build wealth, generate income, and achieve financial security. As of September 30, 2018 Empire Life had total assets under management of $17.2 billion. Follow Empire Life on Twitter @EmpireLife or visit for more information.

Contact: Shelly Potter
613 548-1890, ext. 4348 or 

About Teladoc Health
Best Doctors is part of Teladoc Health, Inc., a mission-driven organization successfully transforming how people access and experience healthcare, with a focus on high quality, lower costs, and improved outcomes around the world. The company’s award-winning, integrated clinical solutions are inclusive of telehealth, expert medical services, AI and analytics, and licensable platform services. With more than 2,000 employees, the organization delivers care in 125 countries and in more than 20 languages, partnering with employers, hospitals and health systems, and insurers to transform care delivery. For more information, please visit or follow @TeleadocHealth on Twitter.

Justin Joseph 

BEST DOCTORS, the STAR-IN-CROSS logo, and FINDBESTDOC are trademarks, service marks, or registered trademarks and service marks of Best Doctors, Inc. Used with permission.