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Contact Us

1 877 548-1881
Monday to Friday, 8:30 a.m. to 5:00 p.m. EST

info@empire.ca

Empire Life
259 King Street East
Kingston, Ontario
K7L 3A8
Canada

Are you looking for information about your individual life insurance policy or investment plan?

1 800 561-1268
Monday to Friday, 8:00 a.m. to 8:00 p.m. EST

From outside North America:
1+ (613) 548-1881

Fax:
1 800 419-4051

insurance@empire.ca or investment@empire.ca

Submitting a life insurance claim
If you’re looking for information on how to submit a life insurance claim, click here.

 

If you are a group plan member, administrator or customer:

1 800 267-0215
Monday to Friday, 8:00 a.m. to 8:00 p.m. EST

From outside North America:
1+ (613) 548-1881

Fax:
1 888 841-9145

group.csu@empire.ca

Insurance and investments
Visit empire.ca/advisor

Policy and contracting questions
1 800 561-1268
Monday to Friday, 8:00 a.m. to 8:00 p.m. EST

insurance@empire.ca or investment@empire.ca

Fax:
1 800 419-4051


Product or online application questions
1 866 894-6182
Monday to Friday, 8:30 a.m. to 4:30 p.m. EST

salescentre@empire.ca


Underwriting questions
1 800 536-7683 or 1 888-469-0969 (Montréal)

ind_newbusiness@empire.ca

Fax:
1-800-920-5868

 

Regional sales teams

Visit Group Advisor Online Services

1 888 449-3009
Monday to Friday, 8:00 a.m. to 8:00 p.m. EST

Fax:
1 888 841-9145

group.advisor@empire.ca

 

Regional sales teams
Click here

If you are a shareholder and have questions about your shareholder account or the management of your shares, please contact:

TSX Trust Company (formerly known as AST Trust Company)

1 800 387-0825

inquiries@astfinancial.com 

Institutional investors and analysts can contact us at investrelations@empire.ca.