1 877 548-1881
Monday to Friday, 8:30 a.m. to 5:00 p.m. EST
Empire Life
259 King Street East
Kingston, Ontario
K7L 3A8
Canada
Are you looking for information about your individual life insurance policy or investment plan?
1 800 561-1268
Monday to Friday, 8:00 a.m. to 8:00 p.m. EST
From outside North America:
1+ (613) 548-1881
Fax:
1 800 419-4051
insurance@empire.ca or investment@empire.ca
Submitting a life insurance claim
If you’re looking for information on how to submit a life insurance claim, click here.
If you are a group plan member, administrator or customer:
1 800 267-0215
Monday to Friday, 8:00 a.m. to 8:00 p.m. EST
From outside North America:
1+ (613) 548-1881
Fax:
1 888 841-9145
Insurance and investments
Visit empire.ca/advisor
Policy and contracting questions
1 800 561-1268
Monday to Friday, 8:00 a.m. to 8:00 p.m. EST
insurance@empire.ca or investment@empire.ca
Fax:
1 800 419-4051
Product or online application questions
1 866 894-6182
Monday to Friday, 8:30 a.m. to 4:30 p.m. EST
Underwriting questions
1 800 536-7683 or 1 888-469-0969 (Montréal)
Fax:
1-800-920-5868
Regional sales teams
Visit Group Advisor Online Services
1 888 449-3009
Monday to Friday, 8:00 a.m. to 8:00 p.m. EST
Fax:
1 888 841-9145
Regional sales teams
Click here
If you are a shareholder or own preferred shares and have questions about your shareholder account or the management of your shares, please contact:
AST Trust Company (formerly known as CST Trust Company)
1 800 387-0825
Institutional investors and analysts can contact us at investrelations@empire.ca.