Main Content

Wellness & Mental Health

Provided by Teladoc®, eligible plan members and their eligible dependents have 24/7 virtual access to licensed physicians, ensuring timely access to healthcare when needed. Teladoc® can treat a range of non-emergent conditions by phone or video and provides prescriptions if medically necessary - (physicians will not prescribe any narcotics, controlled substances).

Plan members with health benefits can set up their profile with Teladoc® in one of three ways:

  • Download the Teladoc telemedicine app
  • Visit teladoc.ca
  • Call 1-888-983-5236

 

Disclaimer:
Representations about Teladoc are those of Teladoc Health Inc., and not Empire Life. © 2020 Teladoc Health, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc Health, Inc. and are used under license. Teladoc and Teladoc physicians are independent contractors and are not agents of Empire Life. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to provincial and territorial regulation. Teladoc physicians reserve the right to deny care for potential misuse of services. For a complete description of the limitations of Teladoc services, visit teladoc.ca. Health benefits and health insurance plans contain exclusions and limitations.

Best Doctors® provides access to world-class physicians to help navigate our complex healthcare system and help members get the right diagnosis and treatment plan based on their medical condition.

To use this service, contact Best Doctors® at 1-877-419-2378 or online via the Best Doctors® portal at members.bestdoctors.com

Disclaimer:
Representations about Teladoc are those of Teladoc Health Inc., and not Empire Life. © 2020 Teladoc Health, Inc. All rights reserved. Teladoc and the Teladoc logo are registered trademarks of Teladoc Health, Inc. and are used under license. Teladoc and Teladoc physicians are independent contractors and are not agents of Empire Life. All representations about the services of Best Doctors are those of Best Doctors, Inc. and not The Empire Life Insurance Company. Best Doctors® and related trademarks shown are trademarks of Best Doctors, Inc. Best Doctors is part of Teladoc Health Inc. Representations about Best Doctors services are those of Teladoc Health Inc., and not Empire Life. Policies are issued by Empire Life.

Challenges with mental health continue to be a top concern for many Canadians. Mental Health Navigator is available to eligible Empire Life plan members and their eligible dependents as part of their extended health benefits coverage. This virtual service provides expert mental health guidance, diagnosis and treatment recommendations.

To use this service, contact Best Doctors® at 1-877-419-2378 or online via the Best Doctors® portal at bestdoctors.com/canada/navigator

Disclaimer:
Mental Health Navigator is available to plan members and their dependants who have extended health benefits with Empire Life. You must be 18 years of age to use this service. Best Doctors is part of Teladoc Health Inc. Representations about Best Doctors services are those of Teladoc Health Inc., and not Empire Life. © 2020 Best Doctors and the star-in-cross logo are trademarks of Best Doctors Inc., in the United States and in other countries, and are used under license.

Empire Life's AssistNow® EAP program provided by Aspiria delivers meaningful, confidential support 24/7 in 150 languages. Support is available in person, by phone or online, and is provided by counsellors who have a master's degree and years of clinical experience.

While counselling is the core of our EAP program, Aspiria offers additional services to help members and their families.

  • Work-life services - quick consultation with financial, legal, nutritional coaches
  • Life coaching
  • Trauma response
  • Crisis management
  • Child and elder care referral service
  • Health coaching
  • Aware mindfulness program
  • OnCallogic cancer support