Empire Life’s travel emergency assistance program provides coverage to plan members on trips up to a maximum of 60, 90 or 120 days—but coverage can be extended at no cost for dependants going to school outside Canada. This happens automatically when plan administrators update plan member dependants’ attendance at an accredited post-secondary institution.
It is important to inform Empire Life of any students—over age or not—studying outside of Canada so coverage can be extended, if needed.
Unexpected illness, injury and personal emergencies are not planned—they just happen. Getting proper medical attention can be difficult for students studying abroad, especially if they are not familiar with local healthcare providers. The Travel Emergency Assistance Program is included in group insurance plans with extended health benefits with Empire Life. Our service provider, Trident Global Assistance, can provide assistance and claim payment services for unexpected travel emergencies 24 hours a day, 365 days a year.
Trident Global Assistance can also help you with trip planning by providing information about travel advisories, visa and vaccination requirements, and more. Students must contact the 24-hour Trident Global Assistance line immediately if they experience a travel emergency—or as soon as emergency services (e.g. 911) have been contacted. That way, we can help make sure that an injured student gets immediate and appropriate care, monitored by professionals at Trident Global Assistance. Some medical and hospital authorities demand cash deposits before providing any medical care. Some may even insist that their bill be settled in cash before you leave. Trident Global Assistance can help by verifying coverage and arranging/coordinating payments wherever possible.