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Dreaming of a vacation somewhere warm and blissful? Confused about coverage when it comes to travel in COVID-time? In our September 21 webinar, we discussed the COVID-19 travel environment, answered 10 of the most frequently asked questions, and reviewed our Travel Emergency Assistance Program coverage.

Key takeaways

Travel Emergency Assistance Program now includes:

  • A new guided care platform for real-time triage
  • Telemedicine
  • House calls

FAQs

If I get COVID-19 and am hospitalized while travelling abroad, do I have coverage?

The Travel Emergency Assistance Program contains no specific exclusions for emergencies related to government travel advisories or COVID-19. Coverage is nonetheless subject to standard limitations and exclusions (e.g. pre-existing condition exclusions)

If I test positive for COVID-19 while traveling and must quarantine abroad, am I covered for meals, accommodation, medical expenses, etc.?

Quarantine is not considered a medical emergency, so these expenses are not covered.

Is the cost of a COVID-19 test for travelling covered?

Taking a COVID-19 test to comply with government requirements for travel is not a medical emergency and therefore not covered

 

Miss the webinar? Listen to the replay when it’s convenient to you and earn a CE credit. You are welcome to share this with your customers.

Travel Emergency Assistance Program flyer

Measures to help our customers with their group benefits (September 2021)