For Solution Term Life Insurance policies issued after 2017 you can view the following details online at MyEmpireTM:
- Coverage details
- Paid to date
- Who's covered and how much for each life insured
- Important dates such as the term renewal date and next payment
- Payment details such as premium payment, frequency and amount
- Relationships such as your beneficiaries
- Your advisor’s name and contact information
For Whole Life and Universal Life Insurance policies you can view these extra details online at MyEmpireTM:
- policy cash values
- dividend options and details
- investment options and coverages (where applicable)
- loan details (where applicable)
- cash surrender value
For all other policies, we are continuing to improve our online experience and expect that similar details will be available in the near future. Please check with your Advisor or contact our customer service team at 1-800-561-1268 or insurance@empire.ca Monday to Friday, 8:00 a.m. to 8:00 p.m. EST for English inquiries and 8 am and 5 pm EST Monday to Friday for French inquiries.