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Please use these as your first line of contact. If necessary, your inquiry or concern will be forwarded to the appropriate underwriter.

Insurance Customer Service 


Underwriting fax


Email replies to

Pending Policy Status requests to

Your Underwriting Team


Stephanie Wisniewski, Director of Retail Operations

Michelle Van Luven, Underwriting Manager**

Nicole Miller, Underwriting Supervisor

Michelle Ferguson, Chief Underwriter

Ashley Paul, Senior Technical Lead

Melyssa Tremblay, Senior Technical Lead**

Morgan McHaffie, Senior Technical Lead 


Kingston (877) 548-1881


Adam Shepherd, Senior Underwriting Analyst

Alison Irvine, Senior Underwriter

Amy Houghton, Senior Underwriter

Amy Twofoot, Underwriting Specialist

Anne Bown, Underwriting Specialist

Drew Cameron, Senior Underwriter

Ian Ward, Underwriter

Javita Rodrigues-Nascimento, Senior Underwriter

Kate Bloom, Underwriting Specialist

Laura Wattie, Senior Underwriter

Lindsay Priest, Underwriting Specialist

Liz Thurston, Senior Underwriting Analyst

Sarah Hogeboom, Senior Underwriting Analyst

Scott Napier, Senior Underwriter **

Smita Kurian, Underwriting Specialist

Tshimanga Bukasa, Senior Underwriter **

Wilson Ng, Senior Underwriter


Montréal (800) 371-9151


Jean-Sébastien Pelletier, Underwriter Specialist**

Jennifer Thompson, Senior Underwriter **

Jimmy Chengebroyen, Senior Underwriter **

Lena Han, Senior Underwriter **

Melissa Bernique, Underwriter Specialist **

Rokia Sanogo, Senior Underwriter **

Sabrina Mezzacappa, Senior Underwriter **

Skander Nefkha-Bahri, Senior Underwriter **

Sylvia Jankowski, Underwriter Specialist **

Yasmina Benamar, Senior Underwriter**